Terms & Conditions

1. Introduction

Welcome to Firefox Sports and Resorts. By accessing our website, booking services, or using our facilities, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before proceeding.

2. Booking & Reservations

All bookings are subject to availability and confirmation.
Guests must provide accurate personal and contact information.
Advance payment or full payment may be required to secure reservations.
Prices are subject to change without prior notice.

3. Cancellation & Refund Policy

Cancellation requests must be made within the specified time mentioned during booking.
Refund eligibility depends on the cancellation time and booking type.
No-shows or last-minute cancellations may not be eligible for refunds.
Processing time for refunds may take 5–10 business days.

4. Check-in & Check-out

Check-in and check-out timings must be strictly followed.
Early check-in or late check-out is subject to availability and may incur additional charges.
Valid government-issued ID proof is mandatory at check-in.

5. Use of Facilities

Guests must use sports and resort facilities responsibly.
Any damage to property will be charged to the guest.
Certain activities may require prior booking or supervision.
Management reserves the right to restrict access to facilities for safety reasons.

6. Guest Responsibilities

Maintain proper behavior and respect other guests.
Follow all safety guidelines and instructions provided by staff.
Avoid illegal, harmful, or disruptive activities within the premises.
Parents/guardians are responsible for children at all times.

7. Health & Safety

Guests should disclose any medical conditions before participating in sports activities.
Firefox Sports and Resorts is not liable for injuries resulting from misuse of facilities.
Safety equipment must be used where required.

8. Liability Disclaimer

The resort is not responsible for loss, theft, or damage of personal belongings.
Guests use facilities at their own risk.
Management is not liable for unforeseen circumstances such as natural disasters, power failures, or service interruptions.

9. Privacy Policy

Personal information collected during bookings is handled securely.
Data will not be shared with third parties without consent, except as required by law.

10. Prohibited Activities

Smoking in restricted areas
Use of illegal substances
Loud or disruptive behavior
Damage to property or misuse of facilities

Violation of these rules may result in immediate eviction without refund.

11. Changes to Terms

Firefox Sports and Resorts reserves the right to update or modify these Terms & Conditions at any time. Continued use of services indicates acceptance of the updated terms.

12. Contact Information

For any queries or concerns regarding these Terms & Conditions, please contact:
Firefox Sports and Resorts Support Team
Email: gm@firefoxsportsandresorts.com
Phone: +91-96767 16888, 99884 25777